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Booking Info & Accessibility

How to Book

Tickets are subject to availability and booking fees apply.

THURSDAY 23 OCTOBER VISA Entertainment Pre-sale for all events opens 6pm. Use your VISA Card to purchase your tickets from Ticketmaster or Q Theatre. FRIDAY 31 OCTOBER GENERAL sale for all events opens 12 noon.

Ticketing agencies may vary according to venue

All events including Auckland Domain

Ticketmaster will have ticket allocations for ALL Festival events (except for Othello: The Remix at the Vodafone Events Centre which is serviced by TicketDirect).

Phone: 09 970 9700 or 0800 111 999
Online: www.ticketmaster.co.nz
In Person:  Aotea Centre Box Office
Bruce Mason Centre, Cnr Hurstmere Road & The Promenade, Takapuna
Pukekohe Travel, 80 King Street, Pukekohe

Only for shows at Q Theatre

Phone: 09 309 9771 
Online: www.qtheatre.co.nz 
In Person: Box Office Q Theatre, 305 Queen Street

Only for shows at Vodafone Events Centre

Phone: 09 976 7777 or 0800 224 224
Online: www.ticketdirect.co.nz
In Person: Box Office, Vodafone Events Centre, 770 Great South Road, Wiri

Friends of the Festival preferential hotline opens 9am, 24 October. Become a Friend of the Festival so you can take advantage of the ticket discounts and zero booking fees.

Door Sales

Tickets will be available on the day of the performance at the relevant box office, one hour prior to the performance starting (6.00pm for Skin of Fire) if not sold out before-hand. Book early to avoid disappointment.

Via this website

Select the show you wish to attend and click on the link BUY TICKETS to make your online booking.


Premium: Available for selected shows, premium seats are the best seats from which to see the show.

A Reserve (A Res): These are the best seats in the venue after Premium. A Reserve seats are not sight obstructed.

B Reserve (B Res): These seats may be to the back or to the sides of the theatre and may have restricted sightlines.

C and D Reserve (C/D Res): These seats may have sightline and/or sound issues.

General Admission (GA): Where there are no reserved seats and seating is on a ‘first come, first served’ basis. It is highly recommended you arrive early (45 minutes prior or more for events in the Festival Club at the Paradiso Spiegeltent) to ensure the best choice of seating. ALL seating reserves for Festival Club shows are on a first come, first served basis, except pre-booked booths.

Wheelchair access

It is essential that you advise at the time of booking if you have any special seating requirements including wheelchair and/or companion seating. At all venues there is an allocated wheelchair area but availability is limited.

Concession (Conc)

Senior Citizens 65+ (with SuperGold Card)
Full-time student (with valid ID)
Beneficiary (with Community Services Card)
Child is aged 14 years and under. All children must have a ticket, regardless of age. Please note: only selected shows have child prices.

Group Bookings

Groups of 6 or more qualify for Concession prices and can be booked through Ticketmaster Group Booking line 09 970 9745 or via email at groups@ticketmaster.co.nz.

For Vodafone Events Centre contact TicketDirect.

School Groups

For more information about bringing a school group to a Festival show, visit our For Schools page.

For Vodafone Events Centre contact TicketDirect.

Student Rush

Full time students (with valid ID) can purchase Student Rush tickets at 50% of any regular ADULT price only on the day of the performance from the venue box office (subject to availability).

Special Offers

From time to time, the Festival may run special ticket offers for selected shows. Specials and offers will be communicated directly to our Twitter followers (@Aklfestival) and Facebook Friends (Facebook.com/Aklfestival) friends.

Disclaimer/Important Information

Tickets to Festival events may be sold by a variety of ticketing agents, each with differing booking or service fees and ticket processing charges. Prices for events listed in this brochure are exclusive of these charges. Where tickets are booked in person, by phone, mail, fax or internet, an additional cost will be incurred and will vary from a per-transaction charge to a per-ticket charge depending on which agent is selling the ticket. Recommendation: online bookings generally incur the lowest charges when buying more than two tickets

Information in this programme is correct at the time of printing. The Festival reserves the right to alter without notice any events, programmes and artists.

Ticket prices include GST. All sales are final and there are NO refunds or exchanges, except as required by law.

All ticket purchases are subject to availability and the best available seats (in each price category) at the time of purchase.

Latecomers may be excluded from a show or admitted only at a suitable point in the performance. Latecomers will not be entitled to a transfer or a refund.

The use of cameras and other recording devices is prohibited. All devices that emit a sound must be either turned off or switched off.


Most Festival venues have mobility access. Some venues also offer hearing loops and some signed and audio described performances. Accessibility icons on this website and in the brochure indicate signed and described performances.

Below are the performances that feature audio description and/or are interpreted with sign language:

HīKOI – 8th March – audio described & interpreted.  Touch tour starts at 2.30pm.
THE MOONCAKE & THE KUMARA – 9th March – audio described & interpreted.  Touch tour starts at 5.00pm
LIMBO – 17th March – audio described.  Touch tour starts at 6.00pm

Click here for more information about booking one of these audio described or interpreted shows.